Michael R. Summers, M.S., co-author of Creating Websites that Work
Michael Summers has conducted user research for over 50 international companies, including PayPal, PNC Bank’s Virtual Wallet, Reuters, Morgan Stanley, Starwood Hotels, AVAYA, AstraZeneca, Pfizer, Ralph Lauren Media, Toys R’ Us, Mattel, and Timberland. He has been invited to speak about User Research at Internet Retailer, Shop.org, The Conversion Conference, AIGA, CHI, User Friendly China, and SXSW.
Michael has held senior user research roles at PayPal, GSI Commerce, Nielsen Norman Group, Scient, and USWeb/CKS.
If you need help making your UX peform better, contact Michael via e-mail (michael@UserResearch.com) or phone: 408.674.8797.